Terms & Conditions

Intake Services, Inc.

Effective Date: November 1, 2025
Website: https://www.intakeservicesinc.com

1. Acceptance of Terms

Welcome to Intake Services, Inc. (“Intake Services,” “Company,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, www.intakeservicesinc.com, including its content, contact forms, service descriptions, and related online features.

By accessing or using this website, you agree to these Terms and acknowledge our Privacy Policy.

If you do not agree with these Terms, please discontinue use of the website.

2. About Our Company and Services

Intake Services, Inc. is a legal marketing, lead generation, and intake services company headquartered in Encino, California.

We provide services to attorneys, law firms, legal marketing companies, and other authorized business partners.

Our services include, but are not limited to:

Signed MVA Retainers: Generating, screening, and converting motor vehicle accident prospects into signed retainer and completed intake packets for participating law firms.
Legal Intake and Retainer Signing: Contacting, screening, following up with, and assisting with the signing of prospective clients generated by participating law firms or marketing partners.
In-Person Retainer Signing: Coordinating field intake assistance and in-person signing services where available.
Marketing and Lead Generation: Providing advertising, lead generation, intake support, and related client acquisition services.

Service availability, geographic coverage, pricing, and eligibility requirements may vary.

All business services are subject to applicable written agreements between Intake Services and its clients.

3. Important Legal Disclaimer — We Are Not a Law Firm

INTAKE SERVICES, INC. IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE OR LEGAL REPRESENTATION.

We are an independent legal marketing and intake services provider.

Our employees, representatives, and contractors do not act as attorneys solely by providing intake or marketing services.

We may collect information concerning accidents, injuries, insurance coverage, medical treatment, and other matters relevant to prospective legal claims. However, gathering this information does not constitute legal advice or an independent legal determination regarding the merits of a case.

All decisions regarding legal representation, case acceptance, litigation strategy, settlement, and legal advice remain the responsibility of licensed attorneys and their respective law firms.

Using this website or communicating with Intake Services does not establish an attorney-client relationship with Intake Services or any participating law firm.

An attorney-client relationship with a participating law firm is governed by that firm's own engagement process and applicable law.

4. Website Content and Information

Information on this website is intended to describe our business, services, and general operating practices.

Although we make reasonable efforts to provide accurate information, website content may not reflect every service variation, geographic restriction, qualification requirement, or contractual arrangement.

Nothing published on this website constitutes:

Legal advice or legal representation.
A guarantee of lead quality or case acceptance.
A guarantee of financial results.
A binding promise to deliver a particular number of signed retainers.
A substitute for a separately executed service agreement.

We reserve the right to update website information and service descriptions as our business evolves.

5. Separate Service Agreements Govern Client Relationships

Law firms, attorneys, marketing agencies, and other business partners engaging Intake Services may be required to execute a separate written agreement before services begin.

The terms of any executed service agreement govern the actual business relationship between Intake Services and that client.

Such agreements may address:

Pricing and service fees.
Retainer delivery and acceptance.
Review periods and rejection procedures.
Written drop-letter requirements.
Billing, deposits, and payment obligations.
Service eligibility and qualifications.
Termination and dispute resolution.

If a conflict exists between these website Terms and an executed service agreement, the executed agreement controls the applicable business services.

Submitting a website inquiry, requesting pricing, or participating in a discovery call does not independently obligate either party to enter into a service relationship.

6. Signed Retainers and Review Periods

Certain Intake Services programs provide law firms with completed intake packets and signed retainer agreements for review.

Where expressly provided in the applicable service agreement, participating firms may receive a seven-calendar-day review period to evaluate delivered matters.

During that period, the receiving firm may investigate the matter and determine whether to accept or decline it in accordance with its agreement.

Under programs offering “No Keep, No Fee,” a properly declined matter will not incur the associated retainer fee when all applicable contractual requirements are satisfied.

Such requirements may include timely written notice, appropriate drop or disengagement documentation, and case-specific reasons for declining a matter.

The specific review period, acceptance procedures, rejection requirements, and billing rules are established by the signed agreement, not by this website.

7. No Guarantee of Results

Intake Services uses marketing, screening, follow-up, and intake processes designed to assist participating law firms in acquiring prospective clients.

However, we do not guarantee any particular number of leads, signed retainers, accepted cases, settlements, judgments, or financial returns.

Information provided by prospective clients may be incomplete, inaccurate, or subject to change.

Participating law firms remain responsible for independently evaluating matters, confirming insurance coverage, investigating liability, determining applicable deadlines, and making legal representation decisions.

Any examples, testimonials, performance figures, or historical results appearing on our website are informational and do not guarantee similar future results.

8. Pricing and Service Availability

Pricing and service availability may differ by state, case classification, market conditions, client requirements, and the particular service requested.

Any pricing information published on this website is informational unless expressly incorporated into an executed agreement.

Intake Services may update its general pricing, service offerings, and geographic availability, subject to existing contractual obligations.

No specific minimum volume, delivery schedule, or case availability is guaranteed unless expressly agreed in writing.

9. Website Forms, Inquiries, and Communications

Our website allows visitors to request information, pricing, consultations, and other business communications.

By submitting a form, you agree to provide accurate information and authorize us to respond to your inquiry through communication methods you have lawfully authorized.

Depending on the consent provided and applicable law, communications may include telephone calls, emails, and text messages.

Where required, separate express consent will be obtained before sending automated marketing calls or text messages.

Consent to receive marketing communications is not a condition of purchasing services.

You may opt out of marketing communications by using the unsubscribe instructions in our emails, replying STOP to applicable text messages, or contacting us directly.

Message and data rates may apply.

For additional information about how we collect, use, and manage information, please review our Privacy Policy.

10. Privacy and Protection of Information

We respect the privacy of website visitors, prospective clients, law firms, and business partners.

Our collection, use, disclosure, and handling of personal information are described in our separately published Privacy Policy.

Our Privacy Policy is available at:

https://www.intakeservicesinc.com/privacy

The Privacy Policy addresses matters such as information collection, cookies and tracking technologies, service providers, marketing communications, information sharing, and security practices.

By using our website, you acknowledge that you have been provided access to our Privacy Policy.

Please avoid submitting sensitive medical, financial, or identification information through general website contact forms unless specifically directed to an appropriate submission method.

11. Confidentiality and Proprietary Business Information

Intake Services develops and uses business processes, marketing strategies, intake procedures, training materials, and other proprietary resources.

Visitors may not use information obtained through this website to misappropriate our confidential business information or infringe our intellectual property rights.

Any confidentiality obligations arising from a business relationship are governed by the applicable written agreement and law.

Submitting an inquiry through our general website contact form does not, by itself, establish a confidential business relationship.

12. Intellectual Property Rights

All original website content, branding, graphics, service descriptions, logos, and other proprietary materials are owned by Intake Services or used with appropriate authorization.

You may view website content for lawful personal or business evaluation purposes.

You may not reproduce, distribute, modify, sell, or commercially exploit our proprietary materials without written permission, except where permitted by law.

Third-party trademarks and intellectual property remain the property of their respective owners.

13. Acceptable Website Use

You agree to use our website lawfully and responsibly.

You may not:

Submit fraudulent, misleading, or intentionally inaccurate information.
Impersonate another person, attorney, law firm, or business.
Attempt unauthorized access to website systems or databases.
Interfere with website security or functionality.
Introduce malware or other harmful technology.
Use unauthorized automated tools to extract website data.
Violate applicable laws or the rights of others.

We reserve the right to restrict access or take appropriate action against misuse of our website.

14. Third-Party Websites and Platforms

Our website may include links to or integrations with third-party websites, scheduling systems, electronic signature platforms, customer relationship management systems, and other services.

These third parties may have their own terms, privacy policies, and operating practices.

Intake Services does not control independent third-party websites and is not responsible for their content or practices except as required by applicable law.

Visitors should review the terms and privacy policies of any third-party services they use.

15. Website Availability and Disclaimer of Warranties

We make reasonable efforts to maintain our website and provide accurate, accessible information.

However, website availability and content may be affected by maintenance, technical issues, third-party services, or other circumstances.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

Nothing in these Terms limits rights or warranties that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Intake Services shall not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use of, or inability to use, this website.

Nothing in this provision excludes liability that cannot lawfully be limited.

Any liability arising under a separate signed client agreement shall be governed by that agreement and applicable law.

17. Governing Law and Disputes

These website Terms are governed by the laws of the State of California, except where mandatory law requires otherwise.

Disputes concerning use of the website shall be handled by a court of competent jurisdiction, subject to applicable law.

Disputes arising from separately executed service agreements are governed by the dispute-resolution provisions of those agreements.

18. Changes to These Terms

Intake Services may update these Terms periodically to reflect changes in our website, services, business practices, or legal requirements.

Updated Terms will be posted on this page with a revised effective date.

Continued use of the website after revised Terms become effective constitutes acceptance to the extent permitted by applicable law.

Changes to these website Terms do not independently modify existing signed service agreements.

19. Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Intake Services, Inc.

16501 Ventura Boulevard, Suite 400
Encino, CA 91436

Telephone: 888-243-5501
Email: corporate@intakeservicesinc.com
Website: https://www.intakeservicesinc.com